Hotels.com Overcharged My Credit Card Beyond the Approved Booking Total

I made a reservation under the name Melike A**** through Hotels.com for TUI Magic Life Belek with a check-in date of September 7, 2026. Although the total amount displayed during booking was $1,344, I noticed the following evening while checking my bank statement that $1,383 was actually charged to my credit card.

I have both the Hotels.com receipt and a screenshot of my bank's transaction details, which clearly prove this price discrepancy. I attempted to reach Hotels.com customer support regarding the issue, but I could not connect to a live agent over the phone, and the platform's AI assistant offered no real solution, leaving me with zero support for the overcharge.

I demand that the extra amount charged beyond what I originally approved be identified and refunded to my card immediately, alongside a clear written explanation detailing why this discrepancy occurred.