I called the authorized service to install the Hoover brand dryer I bought on September 27, 2023. They said they could provide additional warranty, and it was 900 ₺. I also sent an instant message. They called after 20 days, saying they could not provide an additional warranty, and they asked for 600 ₺ as an additional fee. They said, "No matter who you complain to." They also mentioned that if I don't want the additional warranty, they could provide a refund. This action did not suit the Hoover brand, which is known as a world-famous brand and which we used for the first time. Don't be surprised by what you know; well-known brands such as Bosch, Arçelik, etc., are better options to consider for future purchases.
I bought a Hoover dryer from Pazarama's website, and it was put in on June 6, 2023. Even though I asked Hoover customer service and the Sanliurfa Hoover service several times to extend the warranty, they always said they would get back to me later and avoided the issue. Every time I called Hoover cu...
My Hoover brand washer-dryer, which I purchased about a year and a half ago, has broken down multiple times. The İzmir Karşıyaka Hoover service took the machine for repairs for the third time, and it still hasn’t been fixed. Each time the machine was returned, the same issue reappeared within days, ...
purchased a Hover brand dryer, and it took a week for the installation service to arrive. The service team, going by the name Ezgi Sogutma Hoover, displayed a rude attitude over the phone, claiming to be very busy. They quickly plugged in the device, said they were leaving, and when I inquired about...
On September 18th, 2021, we purchased a Hoover dryer and washing machine with model number HWP 414AMBC. Within two months, the plastic components within the tumbler became loose and eventually broke off. We had the parts replaced by a warranty service, but the problem reappeared in November 2021. Wh...
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