I ordered a Honor Pad X9A tablet from Trendyol with order number 10135388361. During the sale, it was clearly stated that an Honor brand tablet pen would be included, and the pen is even listed on the invoice. However, the pen was never sent. I waited several days thinking it might be shipped separately, but nothing arrived. When I call Trendyol, they tell me to contact the seller, and when I call Honor Türkiye, they say it's not their responsibility. I also messaged through the Trendyol app, but received only generic responses with no real help. I’m completely lost on what to do. Neither Honor nor Trendyol has offered any solution.
Hello, I placed an order with the Huawei seller for a tablet, keyboard, and stylus. The tablet and keyboard arrived on Saturday, September 2nd, but the stylus was not included. When I contacted the seller via Mall of Trend, they initially claimed they didn't have the stylus but promised a refund. Ho...
My Trendyol order number 10677807791, placed on 10/11/2025, has still not been shipped even though several days have passed. Since placing the order, I have seen no progress in the system and cannot access any clear information about when the product will be dispatched. I contacted Trendyol customer...
Dear Sir/Madam, I am writing to file a complaint regarding my recent purchase from Trendyol. I ordered two iPad cases and one Realme 12+ 5G phone case. However, only the Realme phone case was delivered. The two iPad cases were never included in the package. Additionally, one day after my purchase, I...
I purchased a Samsung Galaxy Tab S9 FE directly from Trendyol, and the S Pen stylus was included with the tablet. About a week ago, I lost the original pen that came with the device. When I checked the current prices of the S Pen, I saw that they are extremely expensive and almost unaffordable for m...
I purchased an item with order number 9159196931 from Trendyol ten days ago. It's been showing as "shipped" for ten days now. I've been calling the shipping company every day. I've also spoken with the customer service; they said the company canceled the invoice and claimed the product wasn't delive...
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