I purchased a Samsung Galaxy Tab S9 FE directly from Trendyol, and the S Pen stylus was included with the tablet. About a week ago, I lost the original pen that came with the device. When I checked the current prices of the S Pen, I saw that they are extremely expensive and almost unaffordable for me. Since the pen was originally included in the box of the tablet, I kindly request your support for a free replacement S Pen or a suitable solution that will not put me under financial strain. I have not yet been able to get any support on this issue because I did not previously contact customer service. I expect Samsung to assist me in this matter so that I can continue using my tablet efficiently with the pen.
I ordered a thermos from Trendyol, but it arrived scratched and crushed. They told me they could only offer a refund, but the same thermos is no longer available at the price I originally paid—it has become more expensive. I checked the website again, and the price had increased significantly within...
Dear Sir/Madam, I am writing to file a complaint regarding my recent purchase from Trendyol. I ordered two iPad cases and one Realme 12+ 5G phone case. However, only the Realme phone case was delivered. The two iPad cases were never included in the package. Additionally, one day after my purchase, I...
On November 12, 2025, I purchased a Samsung 65 QN70F television from the Evotechx store on Trendyol with order number 10687346487. I was not at home during delivery, so the courier called me, and I provided the delivery code. However, when I arrived home later, I found only a small envelope containi...
I saw the 'Samsung Galaxy TAB A8 Wi-Fi 3 GB RAM 32 GB Memory Gray Tablet (Samsung Turkey Guaranteed)' product on sale, where Trendyol itself was the seller, through the Trendyol app for a total of ₺355.96, including ₺300 + ₺34.99 (shipping) + ₺20.97 (installment fee) (screenshots attached). While aw...
I purchased a Samsung tablet from a seller under Trendyol’s guarantee. Since the size was too large, I wanted to return it, but my return request was rejected. When the product was sent back to me, it arrived broken and missing its cable. The issue with the Samsung tablet dragged on for a month. I c...
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