Homend 1503H Bread Maker Mixing Paddle Is Unavailable
I have been using my Homend 1503H bread maker for a long time, but I lost the mixing paddle and have not been able to use the machine at all for the past year and a half because of this. There is nothing wrong with the machine itself; I only need this one part. Otherwise, a perfectly functional appliance will remain completely unusable.
I have contacted customer service several times to ask how I can obtain the replacement part. Each time, I was told that the part is out of stock and that I need to send the entire machine to the service center. I do not understand why I need to send in the machine when it is not defective and I have simply lost the mixing paddle, and I do not find this approach reasonable. I only want to purchase a replacement part.
I am requesting that Homend provide the mixing paddle for the 1503H bread maker or give me a clear and practical solution for where I can obtain this replacement part. Otherwise, I will consider my complaint unresolved because I am being left with a perfectly functional machine that I cannot use and may ultimately have to throw away.
