• Notice for Pickup: When your order is ready to be picked up, you will receive an email with the subject line "Pick Up In Store Notification." The instructions on how to get your purchased item(s) will be in this email.
• 7. Seven-Day Pickup Period: You have seven days from the time you get the "Pick Up In Store Notification" to pick up your order. Basically, you have one week to get your things back from the place where they were left.
• Requesting a refund or canceling an order: If an item is not claimed within 7 days, the order may be canceled. This could lead to a refund being processed and sent to you.
Home Depot's customer service team can help you or give you more information. You can text the word "Support" to 38698 to get help, and their support service is open 24 hours a day, seven days a week. Additionally, you can get help by calling 1-800-430-3376. Their customer service is open seven days a week, from 6 a.m. to 2 a.m. ET.
These procedures are subject to frequent changes, so it's advisable to double-check them before taking any action.
