HitBTC Disabled Account Blocking Access to USDT BTC ETH Funds
I am writing to report that my HitBTC account was suddenly disabled today without any prior notice, warning or explanation. When I tried to log in, I was met with a message stating that my account had been disabled and I was only given the option to contact support through a form. There was no email or notification from HitBTC beforehand, and I have not been informed of any violation or reason that could justify this action. As a result, I currently have no access to my funds on the platform, which amount to approximately 23,000 USDT and around 30,000 USD distributed in BTC and ETH. Today I immediately contacted HitBTC support via the form provided on the disabled account screen, but so far I have not received any response. The lack of communication and the sudden blocking of access to my account and funds is extremely worrying and unacceptable for a platform that holds customer assets. I request that my account be urgently reviewed and either reactivated or, at the very least, that I be granted full access to withdraw all of my funds. I also expect a clear written explanation of the reason for disabling my account and an assurance that similar actions will not be taken in the future without proper communication.



