I’m writing to express my deep frustration and concern regarding Bithumb Global. I am completely locked out of my account and cannot log in by any means. No matter what I try—email, phone number, app reset—nothing works. This has been going on for days, and there has been no communication or response from the support team.
I have active investments inside the platform, and now I have no way of checking what’s going on with my assets. What happened to my funds? How is it possible that a globally recognized platform like Bithumb could go completely silent without providing even a single update to users?
This is absolutely unacceptable. I trusted this exchange with my hard-earned money, and now I’m left in the dark. Not even an email or alert about maintenance, migration, or service changes. People are being left stranded, and we deserve answers.
I’d like to share an unresolved issue I’ve been facing with Bithumb. For months, I haven’t been able to withdraw my money, and with the release of the latest 3.7.23 app update, I’ve completely lost access to the exchange. After updating, I can no longer log in, and there’s been zero communication or...
I’ve been unable to access my Bithumb Global account for months now, and I’m beyond frustrated. The app constantly freezes and crashes, preventing me from logging in. I’ve tried multiple devices and internet connections, but nothing works. I have a USD balance stuck inside the platform, and despite ...
I’m completely locked out of my Bithumb Global (Bitglobal) account and can't understand why. Even though I enter my correct password, the system refuses to log me in. I tried using the email verification method to regain access, but no verification code is ever sent to my email. On top of that, I no...
I have an active account on Bithumb, and I’ve made significant investments through the platform. However, I can no longer log in to my account because the system refuses to recognize my email address or phone number—even though I’m certain they are correct and associated with my account. This is co...
It’s been over two months since I’ve been able to access my Bithumb Global account. No matter how many times I try to log in, it just won’t let me in—and I’m not alone. I've discovered that many other users are experiencing the same problem, and what’s most frustrating is the complete lack of commun...
Comments