I've been using my Hay Day account for a long time, and I’ve never encountered a situation like this before. Somehow, the Farm Pass, which costs ₺579, was purchased without my knowledge or consent. I’m completely baffled as to how this happened. It must have occurred late at night, possibly due to an accidental tap or some technical glitch, but I certainly did not authorize this purchase.
I only noticed the charge after seeing the Farm Pass had been activated out of nowhere. This is incredibly frustrating and upsetting—especially given the high price. I’ve never made unauthorized purchases through the game, and I’m asking Supercell to please review the situation.
Is there any way to reverse this purchase and refund my money? I contacted support but haven’t gotten clear answers. I would appreciate an urgent investigation and resolution. I trusted this platform, but this experience has shaken that trust. Please take action and refund the amount as soon as possible.
I've been using my account for a long time, and I've never made a mistake like this before. I simply cannot understand how a Farm Pass for ₺579 was purchased without my knowledge or consent! I urgently request an explanation regarding this unauthorized purchase. My money has been taken without my p...
Last night, while I was asleep, my bank account was charged 6.99₺ for a Brawl Pass purchase on Supercell without my knowledge or permission. I only found out when I checked my account. This unauthorized transaction is unacceptable. Supercell, if you see this message, I urgently request a full refund...
I recently discovered that Supercell charged my Yapı Kredi Bank card for a large amount without my permission or prior knowledge. I never authorized any such payment, and I have no idea how the company accessed my card details in the first place. This raises serious concerns about payment security a...
I’m extremely upset with PUBG Mobile for charging me ₺359.99 without my knowledge or permission. I wasn’t even playing the game when this charge was made, and I never received any UC, in-game items, or benefits in return. There was only one subscription on my account—worth around ₺30, and I’ve alre...
In Clash Royale, a charge of 290 TL was made without my knowledge or consent. I am requesting a refund of my money. Since this transaction was carried out without my approval, I demand that the payment be returned. I cannot understand how an app can deduct money on its own like this. Please refund ...
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