Due to an error on my part, I promptly canceled my order. However, my discount rights were not reinstated. H&M is not allowing me to reuse the discounts I couldn't utilize. They claimed, "You can no longer benefit from these discounts," despite them being unused!
My H&M account, which had a large balance of points and coupons, was deleted about a week ago without my consent. When I... tried to access my account, I attempted all available options — including password reset — but I never received a reset email. I contacted H&M customer service, and they informed
On August 21, my H&M online account (a********@hotmail.com) was suspended after several incorrect password attempts, and... I received an email notifying me about it. However, I never received a password reset email. When I contacted H&M customer service online today (September 8), I was told that my a
On August 22, my H&M mobile app account was suddenly closed without my consent. I received no warning or explanation pri...or to the closure. At the time, I had an active order worth $31, and after receiving the product, I wanted to return it. However, since my account was deleted, I was unable to proc
I placed an order with H&M during a sale, and after waiting 10 days, the items were suddenly canceled without warning. I... had even spoken to customer service earlier that day, and they assured me the order was being prepared for shipment. Later that same evening, I received a notice that my entire or
I received my H&M order (No: 67312146851) on April 7, 2025, and returned four items just two days later, on April 9. How...ever, on April 17, the return package was sent back to me because I hadn’t included the invoice. As soon as I located the invoice, I reshipped the items on April 25. Now, H&M has
