Due to an error on my part, I promptly canceled my order. However, my discount rights were not reinstated. H&M is not allowing me to reuse the discounts I couldn't utilize. They claimed, "You can no longer benefit from these discounts," despite them being unused!
My H&M account, which had a large balance of points and coupons, was deleted about a week ago without my consent. When I tried to access my account, I attempted all available options — including password reset — but I never received a reset email. I contacted H&M customer service, and they informed...
On August 21, my H&M online account (a********@hotmail.com) was suspended after several incorrect password attempts, and I received an email notifying me about it. However, I never received a password reset email. When I contacted H&M customer service online today (September 8), I was told that my a...
On August 22, my H&M mobile app account was suddenly closed without my consent. I received no warning or explanation prior to the closure. At the time, I had an active order worth $31, and after receiving the product, I wanted to return it. However, since my account was deleted, I was unable to proc...
I placed an order with H&M during a sale, and after waiting 10 days, the items were suddenly canceled without warning. I had even spoken to customer service earlier that day, and they assured me the order was being prepared for shipment. Later that same evening, I received a notice that my entire or...
I received my H&M order (No: 67312146851) on April 7, 2025, and returned four items just two days later, on April 9. However, on April 17, the return package was sent back to me because I hadn’t included the invoice. As soon as I located the invoice, I reshipped the items on April 25. Now, H&M has ...
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