I was charged by GuruDocs after canceling my trial, what steps should I take to get a refund?

First, make sure your subscription is fully canceled and save proof, because charges continue automatically unless you cancel at least 24 hours before renewal.

Then send a detailed refund request to [email protected] including your email, charge date, and transaction details, and clearly state the charge was unauthorized or misleading.

Providing screenshots or evidence increases your chances, especially if there was a billing or technical issue.

If you’re in the EU, you may have a stronger case since you can withdraw within 14 days of the contract and request a full refund.

If they refuse or ignore you, consider filing a complaint on Xolvie to seek a resolution.