I tried contacting GuruDocs support but got no response, what options do I have to resolve this?

If GuruDocs (PDF Guru) support isn’t responding, you still have several ways to escalate, because many users report delayed or no replies from email support.

The key is to create pressure and document everything, since refunds are often denied by default or ignored initially.

First, try all official contact channels, not just email, by sending your request again and also calling their support number or reaching out via social media.

Using multiple channels and asking for a case/reference number increases the chance of getting a response.

If they still ignore you, escalate outside the company by filing a complaint on Xolvie to connect with others and find support.