The Gucci sandals I purchased started peeling and tearing from the sides and front leather after just the second wear. When I returned them, I was told it was due to user error and that the leather is very delicate. This was never mentioned at the time of purchase. Even market-quality sandals don't tear after the second wear. I request that my issue be resolved.
I purchased a pair of Gucci sandals, but after wearing them just twice, the leather on the sides and front began peeling... and tearing. When I returned them, I was told it was user error and that the leather was delicate. However, this was never mentioned when selling the product. Even sandals sold at
I bought a pair of Prada sunglasses from Boyner a month ago, and after just one use, the frame's paint started peeling. ...When I sent them for inspection, the claim was rejected as a "user error." However, when I contacted the main distributor, they explained that sometimes a production error can caus
I recently purchased a pair of Gucci sunglasses that don’t fit my face properly. When I first noticed the issue, a frien...d attempted to adjust them and advised me to "wear them for a while" as they would eventually fit better. Unfortunately, that never happened, and they remained uncomfortable. Due
On 07.11.2025 I purchased “Brushed leather lace-up shoes” (order code PRA_TRPRAB7897PO) from the Prada store at İstinyeP...ark in Istanbul, via mail-order, and paid 49,800 with my credit card. I received the shoes from the store the same day. However, when I opened the box, I discovered scratches all o
Last year, I bought a pair of Prada sunglasses with white frames. From the moment I tried them on, they sat crooked on m...y face, so I went to the store three times to ask if there was a problem. Each time, they assured me there wasn’t. Then, the white parts of the frames began to turn yellow. I sent
