I bought a pair of Graceland sneakers from Deichmann in October, and within just two days, the laces snapped, and the elastic stretched out. This might have even been a display product, which would explain the poor quality. I sent them back for a return, but Deichmann denied it, blaming "user error." I sent them in for a second review, and they rejected my claim again, with the same excuse. I haven’t even received the returned shoes yet! Why is it so difficult for Deichmann to accept responsibility for a defective product? Where is their so-called customer service? I demand an immediate response—either refund my money or provide a replacement.
I bought a pair of Graceland brand women's sandals from Deichmann in April for ₺549. Since it wasn’t summer yet, I only wore them indoors 3–4 times. Then, I noticed that several of the stud embellishments had fallen off while the sandals were just sitting in storage! I took them to the store, and th...
I purchased a pair of Graceland shoes from Deichmann on May 24, 2024, and within just three months, the insole collapsed, making the shoes unwearable. What’s even more frustrating is that I barely wore them, yet the inner sole started sinking and poking into my foot, causing discomfort. I sent the ...
In October, I purchased a pair of black Graceland women’s boots from Deichmann’s Gordion AVM store for ₺800. I only wore them 2–3 times before I noticed that the toe area of the left boot had already started splitting open. I haven’t even worn them in harsh weather or snow yet—this happened during n...
I bought a pair of Graceland shoes expecting quality and durability, but after only two months of occasional wear, the fronts started visibly wearing out! This is completely unacceptable for shoes intended to last at least a year or two, especially given their cost. I brought the shoes back for prod...
I recently bought two pairs of Graceland snow boots from Deichmann for my kids. Shockingly, one pair ripped open after just a single day of use due to a minor impact. I am incredibly disappointed that the fabric used in these boots is so thin and fragile. Boots intended for children’s everyday wear ...
Comments