Google Ads Deducted Money From My Card Without Permission

74

On 28.11.2023 at 21:20, I received a notification on my QNB Finansbank Enpara card that ₺2,000 was debited from my account by a company named Google*ads ccgoogle.com. I did not initiate this transaction, and I have no connection with this company whatsoever. Immediately after noticing the transaction, I took action by blocking my card for online transactions and attempted to withdraw ₺2,000, but I did not authorize any such purchase. This incident occurred entirely without my knowledge. How is it possible for transactions to be made with my card without my consent? I am baffled by who they are and how they managed to utilize my card. I demand a refund of my money as I did not approve this transaction, and I am also planning to file a complaint with the Chief Public Prosecutor's Office. The unauthorized withdrawal of funds raises serious concerns about the security of my card, and I am seeking a prompt resolution to rectify this situation.

Comments

Similar Complaints

Resolved

Google Ads Withdraws Payments Without Authorization

58

"Hello, thank you to the Google support team. For those following the post, I emailed Google support approximately 1 hour later. After I sent the email, they got in touch and took action. The fee was refunded by Google 15 days later."

Google Ads Withdraws Payments Without Authorization

Unauthorized Charge on My VakıfBank Credit Card by Google Ads

40

Google Ads debited ₺5000 from my VakıfBank credit card without my authorization. I wasn't informed about this transactio...

Unauthorized Google Ads Transaction

81

Dear Google Ads, I am writing to you today to dispute a charge of ₺2089 (approximately $62.54 USD) that was made on m...

Unauthorized Google Ads Transaction
Unauthorized Google Ads Transaction

Help Needed with Unauthorized Google Ads Transaction

42

On October 26th at 9:39 PM, my credit card ending in 7996 was charged 3000 TL for Google ads4512781821 at google.com/ır....

Help Needed with Unauthorized Google Ads Transaction

Google Unauthorized Transaction Alert

38

I'm very concerned and confused by a recent incident involving an unauthorized withdrawal from my account. On July 29, 2...