Goa Games deleted my earnings without notice, how can I get them back?

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Xolvie
Xolvie Resolution Specialist December 24, 2025 12:01 pm

If Goa Games deleted your earnings without notice;

• Contact Goa Games support immediately via email or in-app support and request a clear explanation for why your earnings were removed
• Ask them to review your account manually and request reinstatement of the deleted earnings
• Provide all relevant details such as your user ID, username, screenshots of your balance before deletion, transaction history, and dates
• Clearly state that the earnings were removed without prior notice and request written confirmation of their decision

If Goa Games refuses or does not respond;

• Follow up in writing and ask for the specific policy or rule they claim was violated
• Keep copies of all correspondence and evidence

If the issue remains unresolved;

• Share your experience and consider filing a complaint on Xolvie to push for a fair resolution

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