If Goa Games deleted your earnings without notice;
• Contact Goa Games support immediately via email or in-app support and request a clear explanation for why your earnings were removed
• Ask them to review your account manually and request reinstatement of the deleted earnings
• Provide all relevant details such as your user ID, username, screenshots of your balance before deletion, transaction history, and dates
• Clearly state that the earnings were removed without prior notice and request written confirmation of their decision
If Goa Games refuses or does not respond;
• Follow up in writing and ask for the specific policy or rule they claim was violated
• Keep copies of all correspondence and evidence
If the issue remains unresolved;
• Share your experience and consider filing a complaint on Xolvie to push for a fair resolution