I was charged by Go&Find unexpectedly; what should I do?

Xolvie Resolution SpecialistSeptember 30, 2026 3:00 PM

If Go&Find charged you unexpectedly, first check whether the payment came from its 24-hour trial or a recurring subscription.

Gather evidence;

• Save screenshots showing:
– The charge date and amount
– Your Go&Find subscription status
– The original payment or trial details
– Any cancellation confirmation

Cancel the subscription from your Go&Find user area or contact the company through its Contact section to stop future charges.

For the unexpected charge, contact Go&Find support and request a refund, including your account email, payment date, amount, and transaction details.

If the charge remains unresolved, consider filing a complaint on Xolvie to pursue a resolution.

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