I am writing about a serious security problem with my Gmail account, which I was mainly using on an Android device. On 22 February, my Gmail account was hacked. The attacker added their own recovery email and later also gained control over the recovery mail. As a result, I have now completely lost access to my original Gmail account and cannot log in at all. This Gmail account is less than three years old and I am using it from Pakistan. I have already tried to recover the account via Google’s recovery process and support steps, but I was unsuccessful and in the end I had to open a new Gmail account. Despite following the available options, I still cannot remove the hacker’s recovery email or regain control of my old account. I can prove that I am the real owner of the hacked account. I have top‑up and payment records linked to this Gmail, as well as email and recovery information that show the account belonged to me before it was compromised. I am ready to share these records and any other verification details that may help your security team confirm my ownership. I request that you urgently review the security and ownership of my hacked Gmail account, remove the hacker’s recovery email, and help me regain access to my original account based on the proofs I can provide. I also ask you to protect my data associated with this account and give me a clear response about the result of your investigation.
I had been using my Gmail account on my Android phone, but about six months ago another person hacked my account and changed the recovery email address to their own. Since this change, I have completely lost access to my account and can no longer log in. Because the recovery information was altered ...
I am using Gmail on my Android phone and my account appears to have been hacked. The recovery phone number and recovery email address linked to my Gmail account were changed without my permission, and I am now unable to secure my account. After noticing the problem, I tried to use the Google account...
For nearly two months, I have been unable to access my Gmail account (a*****@gmail.com)** because I forgot the password. Unfortunately, I had not added any recovery options such as a backup email or phone number. I carefully followed every step of the password reset process and tried all the suggest...
My personal Gmail account under Google Inc. has been taken over by third parties for approximately 21 days, and I have been completely unable to recover it. This account contained my private photos, personal notes, and all of my sensitive information. Since the day my account was compromised, purcha...
I attempted to reset the password for my Gmail account (Em*******@gmail.com**) after my phone was reset. During the password recovery process, I receive a verification code on my phone and enter it correctly. However, a second verification step requires me to confirm via my recovery email. Since my ...
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