I am a Premium subscriber of the Getcontact application, and I am deeply disturbed by the recently added “anonymous user” feature. For more than a month now, I have been unable to see who has been secretly following my number and tags. Previously, there were already issues with hidden numbers calling, and now the inability to identify those anonymously collecting information about me has created a new and serious concern.
I tried to contact Getcontact customer service by email, but I did not receive any response. Until now, I have not had any other problems with the app, but I strongly believe that knowing who is accessing my personal information is my natural right as a user.
My expectation from Getcontact is that this anonymous user feature should either be removed entirely or adjusted so that Premium subscribers like myself can still see who is following and viewing their information. My username is Eren E*** and I am located in Diyarbakır**. I demand that this issue be resolved urgently, as the current setup compromises user trust and privacy.
I recently subscribed to Getcontact Premium specifically to see who viewed my profile, looked up my number, or searched for me. However, even after upgrading and paying for the Premium membership, all the viewers still show up as “anonymous.” This completely defeats the purpose of why I purchased th...
I’m very frustrated with Getcontact. After I deleted my previous account, I lost access to all of my tags. I recently purchased the Premium membership thinking it might help restore or make my tags visible again—but unfortunately, nothing changed. I wasted my money on a subscription that didn’t solv...
For more than 3 months, my tags on Getcontact have not been updating at all. I am a Premium package user and purchased my subscription on August 20, 2025. Despite this, the feature is not functioning as expected. I have tried every possible solution—uninstalling and reinstalling the app, testing it...
I recently deleted and reinstalled the Getcontact app, but now it won’t let me log in, even though I have an active Premium membership. I don’t understand what’s going on—I’ve paid for the service, yet I’m locked out of my own account. I use Getcontact for important purposes like searching numbers ...
I permanently deleted my Getcontact account, yet my tags are still visible to others. This is an extremely uncomfortable and invasive violation of privacy. I don’t understand how a platform can continue to publicly display someone’s personal information even after account deletion. I deleted my acc...
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