Gülsen is very satisfied with the result
Resolved
Gate.io Authenticator Reset Request Ignored After 3 Days
Gülsen
November 13, 2024 10:15 pm
150"They solved my problem."
Metin found the result inadequate
Gate.io Authenticator Code Error
Metin
March 29, 2024 3:41 pm
158
Since March 2nd, 2024, I've been unable to access my Gate.io account because I'm not receiving the Authenticator code on my phone. For 27 consecutive days, I've been sending them emails on a daily basis, yet it appears that my efforts are going unnoticed. I've sent them the information and photos they asked for multiple times, but there has been no response or action taken. Whenever I attempt to reach out to customer service, I consistently receive a notification stating that there is a substantial number of individuals ahead of me in the queue. This situation is incredibly exasperating.
Q&A: Explore Popular Queries
Check out the solutions and tips on this topic.
Similar Complaints
Can't Access Gate.io Account Due to 2FA Issues
Kadir
December 03, 2024 11:20 pm
1I have been unable to access my Gate.io account for nearly two years due to losing the phone I originally used for Google Authenticator (2FA). I need to have the 2FA disabled so I can regain access to my account. I have already provided all the requested information via email, including correct emai...
Unable to Reset Gate.io Authenticator Password, No Support Response
Murat
November 12, 2024 11:03 pm
141My Gate.io Authenticator password was deleted, and I’ve been trying to reset or cancel it multiple times without success. Despite my repeated attempts to contact support, they haven’t responded or offered any meaningful assistance. Instead of resolving the issue, they ask irrelevant questions and f...
Gate.io Google Authentication Login Issue
Melis
July 17, 2024 2:03 pm
96I am writing to express my urgent need for assistance in accessing my Gate.io account. Despite following the necessary security steps, I have been unable to log in. I have submitted my photo ID, completed SMS and email confirmations, and sent all required emails as instructed by Gate.io. Here is a s...
Gate.io Login Error Caused by Lost Google Authenticator
Hasan
March 30, 2024 12:13 pm
186I've been unable to log into my Gate.io account since 2021. I misplaced my Google Authenticator code during the phone transition, and unfortunately, I am unable to retrieve it from the old device. I've tried reaching out to Gate.io support multiple times via email, but unfortunately, I haven't recei...
1 Supporter
Comments