I Lost My Free Fire Account
I am submitting this complaint regarding a serious problem with my Garena Free Fire account, which I have lost access to despite it being previously bound to my Facebook account. My original Free Fire account was linked to my Facebook login, but after not playing for a long time due to my studies and staying away from home, I recently logged back into Facebook and tried to access Free Fire. Instead of my original account, a completely different and new account now opens when I log in. My lost account UID is 2354959306 and it was bound via Facebook. The email address associated with my use of this account is adnank***[email protected]. I am the legitimate owner of this account and I am willing to provide any documents, information or other proofs that may help verify my ownership, even though I do not have purchase or top‑up history or screenshots saved. I have been unable to access my original account for more than a year and this situation is very upsetting for me as I had spent a lot of time and effort progressing in the game. I kindly request that my original Free Fire account with UID 2354959306 be investigated and, if at all possible, restored to my Facebook login, or that any other solution Garena can offer be provided so that I can recover this account. I expect a clear explanation and support from Garena regarding this issue. Sincerely, Fardeen K***