Free Fire Account Issues After Ban Lifted, Cannot Play Ranked Matches

My Free Fire account (UID: 1666669292) was banned for seven days, and the ban was lifted three days ago. However, I still cannot play the game properly. Ranked matches in both BR and EC modes won’t start, and Training mode also doesn’t work. Only Lone Wolf mode seems to be functioning.

I purchased the Booyah Pass and cannot progress in it due to these issues. The ban seemed unjustified in the first place, and now I’m unable to enjoy the game even after it was lifted.

I request Garena to fix my account immediately so I can play all game modes without restrictions. Please resolve this issue promptly as it is ruining my gaming experience.