I want to cancel my Onxy subscription for the game Metin2, but for nearly two months I have been unable to reach the Gameforge support team. I can log into my regular Gameforge account, but when I try to access the support unit with the same email and password, I constantly receive an “error occurre...
On December 28, 2024, I purchased Dark Matter three times (₺105 each) in OGame, but the Dark Matter never appeared in my account despite the charges being processed. I submitted a support ticket to OGame, and instead of helping, they told me that they never received the payment and that I should co...
My Gameforge account was hacked, and despite submitting a support ticket two days ago, I have received no response. Meanwhile, the hacker made unauthorized transactions totaling ₺10,000 from my linked payment method before I was able to lock my account. I am deeply frustrated by the lack of urgency...
On June 19, 2023, I made a purchase of 45 TL worth of gems in the game Gladiatus. However, despite deducting the money from my account, the gems were not credited to my game account. Later, I received an email stating that my payment method had been restricted. Yet, the money was not refunded, and t...