I purchased an international ticket on Flixbus, I needed to cancel this trip, due to force majour reasons(I sent my plane ticket via email to Flixbus as well) When I tried to change the travel hours, to book an earlier bus, Flixbus asked the cost of another ticket for a single journey, which is unbearable for me! I tried to reach an agent via phone but couldnot their chat system was awful so what I did is to purchase and return the ticket on the same day (a day before the journey) They refunded me 3.80$ as a voucher out of 22.98$, no money on my card. The rest of the payment, I was told is for cancellation fee! Even on cancellation policy, I should have got back 4.59$ as a refund. (on force majour reasons, most companies provided full refund) Please provide the rest of money either in voucher format or with a transaction to my credit card, otherwise I will make a formal compliant to show that Flixbus donot even follow its cancellation policies!
I purchased a FlixBus international ticket, but due to a visa issue, I was forced to cancel the trip. When I canceled, instead of giving me a refund, FlixBus issued a voucher—which I cannot use now or in the future because I won’t be able to take international trips anytime soon. This is deeply unf...
I purchased a FlixBus ticket through Omio and tried to cancel it well before my travel date. Despite following the cancellation process as instructed, neither Omio nor FlixBus refunded the amount to my credit card, nor did they help in resolving the issue. Instead, FlixBus falsely claimed that my t...
I purchased a Barcelona to Paris ticket from Flixbus for October 12, but within a few hours, I realized that I had bought the wrong ticket and wanted to cancel it. Of the approximately 3300 TL I paid, around 800 TL was deducted as a cancellation fee, and the remaining amount was issued as a coupon t...
On my first experience with Flixbus Portugal, I made a booking expecting to pay in € as clearly displayed during the booking process. I completed the reservation and received a confirmation email, only to find out that I was charged in £ instead of €. For example, a €10 price was charged as £10, mea...
On January 24 at 1:50 AM, I had a FlixBus ticket (PNR: 3211142773) from Brussels to Paris that I purchased for ₺399. However, without any explanation or my consent, my ticket was canceled by FlixBus. When I tried to board the same bus, I was forced to buy a new ticket for €38, costing me significant...
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