Fixbet Slot Games Unfair Losses, Requesting Transparency and Review

I have been playing slot games on Fixbet through my mobile device for about 6 months, and during this time, I have lost a total of ₺70,000. Despite continuously playing, I have never won, which feels completely unfair.

When I contacted Fixbet customer service, they simply told me that slot games are a matter of luck and that both winning and losing are possible. However, I find it unreasonable that I always lose without exception.

I want a full investigation into whether the slot games I have been playing are truly fair. I also request a detailed explanation from Fixbet regarding the integrity of these games. My account has included bonus and balance transactions, and I most recently deposited money today. My registered membership email is c******@gmail.com**, and I play from Adana.

I expect Fixbet to act transparently, review my account activity, and resolve this unjust experience.