Finda says refund approved but no money yet, how can I confirm if it’s processed?

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Xolvie
Xolvie Resolution Specialist November 05, 2025 4:15 pm

If Finda says your refund was accepted but you haven't seen the money yet, ask them for a transaction or refund reference number and the exact date it was processed. This will help you keep track of it with your bank.

It can take up to 10 business days for banks to reflect refunds after the merchant has issued them, so make sure you've given it enough time.

If the deadline has passed, call your card issuer with the reference number to track the refund.

If the issue persists, share your experience and consider filing a complaint on Xolvie to seek a resolution.

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