Finda charged my card twice for one lookup, how can I reach support for a double charge?

If Finda charged your card twice for a single lookup, you should contact their global support via email at [email protected].

In your message include the date, amount, last 4 digits of the card, the duplicate charges, and request a refund for the extra charge.

If you don’t get a prompt response, you can also dispute the duplicate charge with your bank or card issuer since double billing is typically considered a billing error.

If none of the above solutions work, please feel free to share your experience. You can also file a complaint on our website.