Figma desktop shows a black screen but no error, how can I get it to work?

If Figma Desktop shows a black screen with no error;

• Restart the Figma Desktop app and your computer to rule out a temporary glitch
• Make sure Figma Desktop is fully updated to the latest version
• Check your internet connection and try opening Figma while connected to a different network

Ask them to;

• Confirm whether the issue is related to GPU/hardware acceleration
• Guide you on resetting the app cache or settings
• Advise if the problem is system-specific or a known bug

If the problem persists;

• Log out and log back into your Figma account
• Try opening Figma in a web browser to confirm account access
• Reinstall the Figma Desktop app completely
• File a complaint on Xolvie to document the issue and push for a technical fix