Unauthorized Famradar Charges On NedBank Cheque Account

I hold a cheque account with NedBank in Rundu, Namibia, and I have recently discovered unexplained deductions going off my account under the name “FAMRADAR”. I did not knowingly sign up for, subscribe to, or give permission for any service linked to “FAMRADAR”, and I do not recognize these transactions. On 9 February 2026 at 11:42, an amount of N$41.86 was deducted from my account. On 11 February 2026 at 23:30, another deduction of N$163.04 went off. On 26 February 2026, a further amount of N$867.11 was taken. The values of these debits fluctuate and do not follow any pattern I recognize or have authorized. Because I was concerned about the security of my account, I cancelled my ATM card yesterday, but the issue of these previous unauthorized deductions remains unresolved. I request that NedBank urgently investigate all FAMRADAR-related transactions on my cheque account, stop any current or future debits from this merchant, and refund all amounts that were deducted without my clear consent. I also ask for written confirmation that any link or authorization to FAMRADAR on my account has been fully cancelled and that my account is secure going forward.