Regina is very satisfied with the result
Resolved
Unauthorized Famradar Charges On NedBank Cheque Account
March 28, 12:37 pm
213
I hold a cheque account with NedBank in Rundu, Namibia, and I have recently discovered unexplained deductions going off my account under the name “FAMRADAR”. I did not knowingly sign up for, subscribe to, or give permission for any service linked to “FAMRADAR”, and I do not recognize these transactions. On 9 February 2026 at 11:42, an amount of N$41.86 was deducted from my account. On 11 February 2026 at 23:30, another deduction of N$163.04 went off. On 26 February 2026, a further amount of N$867.11 was taken. The values of these debits fluctuate and do not follow any pattern I recognize or have authorized. Because I was concerned about the security of my account, I cancelled my ATM card yesterday, but the issue of these previous unauthorized deductions remains unresolved. I request that NedBank urgently investigate all FAMRADAR-related transactions on my cheque account, stop any current or future debits from this merchant, and refund all amounts that were deducted without my clear consent. I also ask for written confirmation that any link or authorization to FAMRADAR on my account has been fully cancelled and that my account is secure going forward.
I'm looking forward to get my money back. Thank you in advance
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