FamApp Wallet Account Recovery And Mobile Number Update Request

I am writing to report an issue I am facing with my FamApp wallet account. I lost access to my old registered mobile number and since October 2026 I have been unable to log in to my existing FamApp wallet account. After losing my old number, I purchased a new mobile number and have already updated this new number in my Aadhaar card. Because my FamApp account is linked to my old registered mobile number, I cannot receive OTPs or verification messages and therefore I cannot access my wallet or view my balance and transaction history. I do not remember the exact amount in my wallet, but there was money in the account which I am currently unable to use or verify. I have contacted FamApp customer support and they asked me to provide the required details to recover my account. I am ready to provide all necessary information and identity verification, including my Aadhaar details and any other KYC documents you may require, so that my ownership of the account can be confirmed. I kindly request you to help me recover my existing FamApp wallet account, update my new mobile number in your system in place of the old one, and restore my full access to the wallet as soon as possible. I also request you to confirm my wallet balance after my account is recovered.