While using Google Family Link, I accidentally created a child account under my own name. When I tried to remove that child account, my main Gmail account (y*************@gmail.com)** was deleted instead. Now I can’t access my email at all, and I’m locked out of an account that contains very important messages and data.
I contacted Google Support, but they told me that due to policies in Turkey, my account cannot be recovered. This is unacceptable. It was a simple mistake within Google’s own app that led to the deletion of a legitimate account—and now I’m being punished for it.
Family Link has completely taken over my account and made my digital life unbearable. Somehow, my account was added under Family Link as a child account—even though it’s my personal main account that I use for everything, including important apps and services. Now I’m stuck. I can’t remove the pare...
A few years ago, I installed Google Family Link on my children's phones to help manage their screen time and app usage. Now, as one of my kids turns 15 and the others approach 14, I deeply regret that decision. When they turned 13, I was told that the only way to remove Family Link was to delete the...
I’m having a serious issue with Google Family Link. Even though I entered the correct access code, the app keeps saying it’s invalid. Now my child’s phone is completely locked and unusable. It won’t unlock no matter what I do, even though the device is connected to the internet. When I try to remov...
On August 5, 2025, a charge of $3 (94.50 TRY) was withdrawn from my credit card under the name “Google Helppay”, without my knowledge or authorization. I have never used any Helppay services and do not have any active memberships or subscriptions related to it. This is the first time such an incide...
I accidentally purchased a Findmykids subscription and I want my money refunded. It’s not a small amount — nearly ₺2,000. You cannot mislead people like this. Please, I am urgently asking for my money to be refunded. I hope I receive a response soon, and that others will not be victimized in the sam...
Comments