I bought a Fakir Kaave coffee machine, and it has now failed three times. To make matters worse, they sent a scratched and clearly used older unit this time. This is extremely aggravating. Why are you tarnishing the value of our hard-earned money? Sending out a faulty unit for the third time and replacing it with an older, used one - is this your idea of professionalism? Isn't this a disgrace? It's such a pity for our money. They acknowledge that the product is defective and requires service, but they have the audacity to ask me to repair the defective unit myself. I didn't break it; you sent me a defective item. If you are unable to admit your error and act professionally, it may be time to reconsider your business.
Hello, I purchased a trimmer from the Fakir brand, and unfortunately, it turned out to be defective. I sent it to the technical service for repairs under warranty, and they kept me waiting for a whole month, claiming they were waiting for a specific part. After that month, they finally informed me t...
About two weeks ago, I made a complaint to you about the FAKIR BRAND written below. The relevant number 0212***7069 was returned from the FAKIR customer service on the subject and the authorized lady was interviewed there and 16.05.2023 stated that a link would be sent to us and when we filled in th...
I regret buying this set. Fakir does not support their product. Does their brand philosophy involve deceiving customers? That is very disrespectful. The people who purchased this product are not lacking in technological skills, and they have experience using blenders. After using the product for 2-3...
just wanted to drop a line to say how sorry and even agry I am about the Fakir stand mixer I bought. buying it, within a week of using it, the elevator latch totally broke. So, we went to the tech service center, but wasn't expecting the lengthiest fix ever, they've been dragging their feet on getti...
I bought a Fakir brand blender three years ago. It broke down in the first year, and I had it repaired under warranty. However, it broke again just a month after the first repair, and I couldn't find anyone to assist me. I had it repaired externally, but it kept breaking down several times every yea...
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