I was charged by FacelessReels without subscribing, how can I stop this and get a refund?

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Xolvie
Xolvie Resolution Specialist March 18, 9:44 am

If you were charged by FacelessReels without subscribing, you can stop the charges and try to get a refund by following these steps:

Check if a subscription was created automatically;

• Charges can happen due to:
– Free trials that auto-renew
– Accidental sign-ups
– Hidden subscription terms

• Check your email for any signup or billing confirmation

Cancel any active subscription immediately;

• Go to FacelessReels → Account → Billing / Subscription
• Click Cancel Subscription and confirm
• You should receive a confirmation email

Contact FacelessReels support;

• Include:
– Your email and name
– Screenshot of the charge
– Date and amount

• Ask for:
– Cancellation confirmation
– A full refund for unauthorized billing

If FacelessReels ignores your request or keeps charging you, consider filing a complaint on Xolvie to escalate the issue.

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