Faber Castell Grip 1345 Mechanical Pencil Started to Change Color
About two weeks ago, I purchased the Faber Castell Grip 1345 mechanical pencil from the stationery store, investing a considerable amount of money. However, in the past few days, the metal part at the front of the pencil has started to change color, not only on the tip but also on the upper part. This discoloration is quite disappointing for me, especially considering my long-standing preference for Faber Castell and the trust I've had in the brand over the years.
Dear Customer, First of all, we would like to thank you for choosing our brand, Faber-Castell, and for your interest in our products. Your request has been forwarded to the relevant department for review and resolution. Our customer service representatives will contact you to share your shipment information. We hope that you, as a friend of Faber-Castell, always remember that we are here for you. Sincerely, Adel Kalemcilik
Hello, Your shipment information has been shared with your email address. Best regards, Adel Kalemcilik
