Expert Option Keeps Delaying Payments, No Responsibility Taken
The problems with Expert Option never seem to end. On July 19 at 10:07 a.m., I made a withdrawal of approximately $10 to my Ziraat Bank account, and on August 11 at 3:30 a.m., another withdrawal of approximately $10 to my Papara account. Both transactions were approved, yet the money never reached my bank accounts.
Whenever I contact customer support, they keep blaming the banks instead of taking responsibility. This level of negligence and lack of accountability is unacceptable!
I demand that the withdrawal amounts be immediately deposited into my respective Ziraat Bank and Papara accounts, or that my funds be refunded without further delay.
Hello, Kenan, Thank you for contacting ExpertOption. We understand your concern regarding your withdrawals. We adhere strictly to international laws and industry standards to guarantee a safe, transparent, and secure trading environment. While most withdrawals are processed quickly, in some cases the review and transfer can take longer depending on the payment provider or bank. We will recheck your case to ensure everything is processed correctly. Please contact our support team and provide your ExpertOption account ID along with the transaction details, or feel free to continue the conversation here. Our specialists will review your case and assist you in resolving the issue. Best regards, ExpertOption Team
Hello Kenan, Thank you for your feedback. We are sorry for the situation you experienced with your withdrawal. If you still have an issue, please contact our support team by sharing your Expert Option account ID and transaction details, or continue the conversation here. Our specialist team will review the case and assist you. Best regards, Expert Option Team
