On September 14, 2025, at 8:41 p.m., I made a deposit of approximately $12 into my Expert Option account through the Ziraat Bank mobile application. Although the transaction was successful and the amount was deducted from my bank account, the funds never appeared in my Expert Option balance.
I did not receive any SMS or notification confirming the deposit, and this is the first time I have encountered such an issue.
I request that my grievance be resolved promptly and that either the payment be credited to my account or the amount refunded to me as soon as possible.
The problems with Expert Option never seem to end. On July 19 at 10:07 a.m., I made a withdrawal of approximately $10 to my Ziraat Bank account, and on August 11 at 3:30 a.m., another withdrawal of approximately $10 to my Papara account. Both transactions were approved, yet the money never reached m...
On October 7, 2025, at 11:07 p.m., I conducted a trading operation through the Expert Option Android application. I deposited approximately $2.15 using my VISA bank card, and when I clicked the “Sell A” option, the market price dropped — meaning I should have earned around $4.05. The profit amount w...
On November 22, I initiated a withdrawal of ₺350 from my Expert Option account, but the funds have not appeared in my bank account. I had originally deposited ₺350, and the withdrawal amount matches this, yet there has been no update or resolution. I am unsure if the money will eventually be credit...
Hello, I recently deposited money into the Expert Option app, but the funds have not shown up in my account despite being deducted. My 350₺ is effectively missing, and I urgently request a refund. It’s clear from other users’ experiences that this issue is recurring. If this platform operates with d...
On October 2, 2025, I made a withdrawal request of approximately $12 through the Expert Option application. My user ID is 755723103. I requested that the funds be transferred to my QNB Bank account via IBAN. However, even though 16 days have passed, the payment has not yet been credited to my accoun...
