I Face Login Problem on eSIM IO and Can’t Transfer My Balance

May 30, 2025 9:07 PM322

I am experiencing serious issues with my eSIM IO account. Since my current device does not support eSIM, I wanted to transfer my balance to someone else. However, no solution was provided.

I logged out of my account on all devices, and now I cannot log back in. The email input field does not activate, preventing me from accessing my account entirely. This means I cannot use my balance or transfer it as I had intended.

I am requesting that my balance either be transferred to the person I choose or that I receive a full refund. I expect urgent assistance to resolve this problem, as I should not lose money simply because of technical issues with the app.

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