Transfer Sent to Old IBAN, Money Missing

profile
October 04, 2025 4:11 pm
1

I received a notification stating that due to the separation of Enpara and QNB Finansbank, my IBAN would be changed. Following Enpara’s instructions, I approved the request to have any EFT transfers sent to my old IBAN automatically redirected to my new IBAN for the first 90 days. However, on October 3, an EFT transfer of ₺35,000 was sent from Ziraat Bank to my old IBAN, and the money has not been credited to my account. When I contacted Enpara customer service, they informed me that the transaction was not visible in their system and that they could not assist further. Although the EFT should have been deposited into my non-term TL account, no solution has been provided so far, and the issue remains unresolved. I expect Enpara to promptly transfer the amount to my account and urgently resolve this issue.

profile-icon
To be able to comment, or .

Comments

Be the first to comment

Similar Complaints

Enpara EFT of ₺9631 Not Reflected in My Account for Over 12 Hours

profile
İlhan
January 17, 2025 6:23 pm
86
Enpara EFT of ₺9631 Not Reflected in My Account for Over 12 Hours

Remitly Transfer Stuck in Limbo — No Deposit, No Refund, 25 Days Waiting

profile
Tahsin
November 07, 2025 3:00 pm
3

QNB ATM Swallowed My Deposit to Enpara Account

profile
September 05, 2025 9:42 pm
33
QNB ATM Swallowed My Deposit to Enpara Account
qnb-atm-swallowed-my-deposit-to-enpara-account-2.jpg

How to Resolve Missing Refund From Remitly After Bank Rejection

profile
October 08, 2025 4:46 pm
32
how-to-resolve-missing-refund-from-remitly-after-bank-rejection-1.jpg

My Deposit Was Not Reflected and May Take 20 Days by Enpara

profile
April 14, 2025 7:21 pm
12
Report a Similar Issue