On September 26, 2025, my younger brother made a 1040 MyClub purchase on the eFootball 2026 mobile app without my permission. The purchase was made through Google Play under the username _Abdullah_65 using my bank card, and the charge of ₺349.99 appears on my card statement.
Right after noticing the issue, I immediately submitted a refund request via email. However, my request was rejected without any explanation. In the past, I faced a similar situation involving an unauthorized purchase, and the refund was approved — but this time, the payment has not been refunded.
I request that this issue be resolved promptly and that the ₺349.99 charged amount be refunded to me as soon as possible.
On 03.07.2025, an unauthorized transaction occurred on my e-Football account. My younger brother, without my consent, purchased coins using my registered payment card. I did not approve this purchase and immediately attempted to request a refund, but the platform did not allow me to cancel or revers...
On August 1st, I accidentally made a ₺650 payment through the Google Play Store for the eFootball app. I realized the mistake immediately and submitted a refund request through the Play Store. Shortly afterward, I received a notification confirming that my refund had been approved. However, it has ...
I am reaching out because I am in a very difficult situation. My younger brother accidentally made a purchase through the eFootball platform by mistake — he claims he clicked it unintentionally. As a result, a significant amount was charged to my credit card, and now I am unable to recover my money....
On October 16, 2026, I made an in-game purchase worth 3,699 TL in eFootball 2026 Mobile, but although the payment was successfully deducted from my bank account, the purchased item never appeared in my game account. I received no error message during the transaction, and even after restarting the ap...
eFootball has charged my account twice without delivering the MyClub points I paid for. The first unauthorized payment happened on 06.07.2025 for ₺989.99, and the second one occurred on 13.07.2025 for ₺659.99. In both cases, the amount was deducted from my account, but no MyClub points were added. ...
Comments