I made a reservation using eDreams, and to my surprise, I received an email the following morning requesting an extra payment of €240. After completing the payment, I can't help but question the feasibility of this. I find this situation to be quite perplexing and exasperating.
What actions can I take to address this situation? Can I receive a refund or exchange my ticket for a different date? I would greatly appreciate any assistance or guidance in finding a solution to this problem.
I canceled a reservation on eDreams on January 17, 2024, and was told my refund would be processed. However, despite months of waiting, the money has still not been returned to my account. Every time I contact customer service, they tell me to "wait a little longer," but it's now March 3, 2025, and ...
I made a round-trip flight reservation for two people from an intermediary company called eDreams, directed by the site called Skyscanner, by paying an additional service fee with a refund and guaranteed cancellation at any time, and made the payment with my credit card. But after some time, I recei...
I mistakenly believed I was booking through Pegasus Airlines, but it turned out to be eDreams, and I booked round-trip tickets from Istanbul to Izmir for April 16 (morning departure, evening return). The tickets should have cost around ₺2,000, but I was shocked to find ₺3,074.94 charged to my credit...
I purchased a round-trip flight ticket to the Netherlands through the eDreams app, costing ₺20,000. However, I canceled my reservation and have yet to receive my refund. Despite assurances that the refund would be processed, no updates or actions have been taken. Adding to my frustration, I cannot ...
I purchased a flight ticket through eDreams for travel on October 17, 2024 (SAW-CGN) and return on October 29, 2024 (CGN-SAW), with a flexible dates guarantee. However, despite this flexibility, they are refusing to change my flight dates and are demanding additional fees. To make matters worse, the...
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