Dilzodaxon is very satisfied with the result
Resolved
Unauthorized eDreams Prime Charge and Saved Card Information
Dilzodaxon
May 20, 2025 1:38 pm
534"Finally I got refund on 3th June."
I Report Unauthorized Charge and Request Refund for eDreams Prime Plus Subscription
Victor
September 07, 2025 5:49 pm
233
Dear eDreams Customer Service, I am requesting the immediate cancellation of the eDreams Prime Plus subscription linked to this email address: victorxq****@gmail.com, along with a full refund of the €100 charge made to my card (last 4 digits: 3862, cardholder: R Rodriguez M***). I want to emphasize that I never authorized the renewal or any recurring payment for this subscription, and I therefore consider this charge unauthorized and fraudulent. If I do not receive written confirmation of both the cancellation and refund within 48 hours, I will file a fraud claim with my bank and request a chargeback, report the case to the financial regulatory authority in my country, and escalate the complaint to the relevant European consumer protection agencies. Please confirm in writing the final cancellation and refund of the amount charged.
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eDreams charged me for Prime Membership without my consent, how can I get a refund?
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