Hello, I have just noticed a charge of €89.99 on my bank account for an eDreams Prime subscription. I did not intend to subscribe to a paid plan; it was only a free trial that I did not wish to renew. I therefore request (1) the immediate cancellation of my Prime subscription to prevent any future charges, and (2) a refund of the amount charged (€89.99), in line with my right of withdrawal and the fact that I have not used the services linked to the subscription. Thank you for processing this request as soon as possible and confirming in writing both the cancellation of my subscription and the refund. Kind regards, Rbiyah K***, sarrabarr***@gmail.com.
I am writing regarding an unwanted charge of €99.99 taken from my Belgian bank account yesterday for an eDreams Prime subscription. When I accepted Prime, I clearly believed it was a free service or a free trial, and I did not intend to pay this amount. After noticing the charge, I tried several tim...
On July 17, 2024, €89.99 was charged to my credit card for an eDreams Prime membership. When I purchased my ticket this month, there was no indication of a Prime membership, and I am usually careful about these things. I had used a one-month free trial, but it seems they reflected it as a continuati...
Hello eDreams team, I just saw a charge for the yearly eDreams Prime subscription that I didn’t mean to renew, and it caught me off guard. Please cancel my Prime subscription right away. Thank you! I’d like to request a full refund of the amount charged since I haven’t used any Prime benefits during...
I just found out about an unexpected charge of 89 Euros on the eDreams platform for a Prime subscription that I had no idea about. Trying to cancel the subscription was completely unsuccessful, and despite their assertion of it being a 30-day trial, it's only been a few days since I made a flight re...
Hello eDreams Team, My name is Faiz R*** and my account has been charged €99.99 today (05/09/2025) for a “Prime Annual” subscription. I did not intentionally activate or authorize this subscription, so this charge is unexpected. Please cancel my Prime subscription immediately. Please process a full ...
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