I’m very disappointed with eDreams. They have a very strange system. I bought a flight and hotel as a package, and I received a package detail with the total price. Nowhere did it mention whether the ticket was refundable or not. Only after I completed the entire booking did it say the ticket was non-refundable. I paid a lot of money, and I truly don’t recommend eDreams. I’m really disappointed!
I booked 8 flight tickets through eDreams and paid in advance for a cabin trolley bag for each passenger. A day before t...he flight, I discovered that eDreams had failed to inform the airline about the trolley payment, forcing me to pay again at the airport. An eDreams representative promised a full r
I have been trying to get a refund from eDreams after my flight was canceled by the airline, not by me. Instead of proce...ssing the refund, they withdrew more money from my account, claiming I had signed up for a yearly subscription, which I never intended to do. Every time I contact them, I get vague
I purchased a round-trip flight ticket to the Netherlands through the eDreams app, costing ₺20,000. However, I canceled ...my reservation and have yet to receive my refund. Despite assurances that the refund would be processed, no updates or actions have been taken. Adding to my frustration, I cannot
I’m extremely frustrated with eDreams. I rented a car through their platform, but they ended up changing the vehicle I o...riginally booked without any proper explanation. I requested a refund for the amount I paid, and although they claimed the refund was processed over a week ago, I still haven’t rec
I bought a ticket through the eDreams website. However, the PNR CODE of the ticket was not sent to me. I cannot check wh...ether I have a ticket or not. My holiday plan was interrupted. When I call the relevant flight company, they say that your ticket is not visible because there is no PNR code. I am
