I canceled a booking through Economy Bookings, but the refund has not been received. What is the expected timeframe for the refund?

The refund timeline depends on the fare conditions and the payment method, but there are general rules.

If the booking was canceled under a free-cancellation policy, the money must be refunded in full.

In practice, the process usually works as follows:

the service initiates the refund within a few business days

the payment system and bank then process the transaction

the actual crediting of funds may take up to 10–30 calendar days

If more than 30 days have passed since the cancellation and the money has not been returned, this is considered a violation. A lack of information about the refund status or ignoring customer inquiries is also a violation.

What you should document:

the cancellation date

the cancellation terms of your fare

confirmation of the cancellation

the absence of the refund

In this situation, you should demand an official response and proof that the refund has been initiated.

Filing a complaint on Xolvie helps document the delayed refund, strengthens your position, and often becomes the decisive step in getting your money back, while also warning other Economy Bookings users.