I am submitting this complaint regarding my recent experience with Drivalia at Bologna Airport, in connection with reser...vation number 1184879308 made in the name of Ecaterina L*** for a rental period from 6 June to 5 July 2026. The total amount of €1,036.17 was paid in advance through the company’s
Drivalia is a European mobility and vehicle rental company owned by CA Auto Bank Group. The company provides short-term and long-term vehicle rentals, leasing solutions, car subscriptions, and mobility services for both individuals and businesses. Drivalia operates across multiple European countries and manages a large network of mobility centers and charging stations.
Customer Support Phone: +39 06 652111
Customer Support: Drivalia primarily provides assistance through its online contact forms, customer service centers, and booking management portal.
Drivalia operates in the vehicle rental, leasing, and mobility services industry. The company offers flexible transportation solutions including daily rentals, vehicle subscriptions, leasing products, and electric mobility services across Europe.
User sentiment toward Drivalia is mixed. Many customers appreciate the competitive pricing and broad vehicle selection, while complaints commonly focus on additional charges, booking disputes, vehicle condition concerns, and customer support responsiveness.
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