Do not make a reservation through this website. Even if you cancel on time and fully in compliance with the rules, they do not refund your payment. Instead, they keep the money in a place they call a “Wallet.” If this had been clearly stated upfront, it wouldn’t be an issue—but it is not disclosed. This website is not trustworthy. I have been waiting for more than four months to receive the refund for the case I will explain below, and the support teams never respond—they are very good at deflecting responsibility.
Here is what happened: On February 24, 2024, I rented a car through the economybookings.com website. Before booking, I specifically checked that free cancellation was available. Due to a change in my schedule, I canceled the reservation on February 26, 2024, which was two days before the free cancellation deadline. Later, I realized that the refund was not returned to my credit card, but instead placed into something they call a “Wallet.”
I contacted EconomyBookings.com through multiple channels regarding this issue, but I only received responses such as “you can still cancel” or “please check our cancellation policy.” The problem has not been resolved for months. They have not refunded my money for months, despite repeated attempts to contact them.
I made a car rental reservation on June 10, 2025, with reservation number B518348**. There was a possibility that I might need to cancel, so I paid an additional fee to secure flexible cancellation. That possibility occurred, and I was forced to cancel the reservation on June 24, 2025. The amount in...
Car rental prices on the Economy Bookings website look very affordable, but when you arrive at the rental company, they quote you a price that is four times higher. The same thing happened to us. We rented a car in Miami for 10 days, and when we went to the rental company, they demanded an additiona...
On July 15, 2025, I made a reservation through Economybookings.com to rent a car in Palermo, Italy. I went to the designated pickup location at the scheduled time, and I had my valid Turkish driver’s license, passport, and a credit card with sufficient available limit. Despite having all required do...
Flex To Go is an unreliable company—never rent a car from them. When I went to pick up the vehicle, they refused to hand it over, claiming that I arrived late, and they did not refund my money either. I explained that I would return the car at the time stated in the contract and that picking it up l...
Economy Bookings did not refund our money and did not provide any help. During the booking and payment process, instead of a page clearly listing the main driver, you are directed to a page where you simply make the reservation and pay the full amount upfront. My driver’s license was lost at the ai...