I made a car rental reservation on June 10, 2025, with reservation number B518348**. There was a possibility that I might need to cancel, so I paid an additional fee to secure flexible cancellation. That possibility occurred, and I was forced to cancel the reservation on June 24, 2025. The amount involved was €610. The cancellation was processed immediately, and the money was transferred to what they call a “wallet” account. That’s where the real problem started.
I have exchanged messages approximately five times since then. They still have not refunded the money to my bank account. Most recently, they told me the refund would be made within 21 business days, but that period has already passed. My advice is to avoid doing business with this company—or better yet, don’t use them at all. There is no professionalism, no communication, and no proper follow-up. You only receive automated replies saying they are very busy and will respond within 5–7 business days. Seriously—what era are we living in?
On November 3, I made a car rental reservation through Economy Bookings for a Porsche Cayenne or a similar luxury vehicle, with reservation number b61054179. I planned to pick up the vehicle from Sabiha Gökçen Airport on November 8 at 2:00 PM and return it on November 17 at 2:00 PM. However, when I ...
I rented a car from Carwiz Antalya between August 22 and September 5, 2024. They charged a €350 deposit, which they promised to refund within 15 days after returning the car. However, it has now been over a month, and I still haven’t received my refund. I have tried contacting them multiple times v...
On August 10, 2025, I booked a Toyota Aygo online from Hertz Midilli Center branch for one day. However, when I arrived, I was given a Hyundai Kona instead. I picked up the car on August 10 at 08:00 and returned it without any issues on August 11 at 08:00. At the time of return, I was also provided ...
I returned my rental car to Carwiz Rent A Car on January 4, 2025, yet my deposit refund still hasn’t been processed—even after 30 business days! On top of that, they overcharged my credit card by ₺1,180 for toll fees. They admitted their mistake but have yet to issue the refund. The worst part is t...
I returned my rental car to Carwiz Rent A Car on January 4, 2025, yet my deposit refund still hasn’t been processed—even after 30 business days! On top of that, they overcharged my credit card by ₺1,180 for toll fees. They admitted their mistake but have yet to issue the refund. The worst part is t...