About six months ago, we purchased a Voit Big Foot Scooter from E-Bebek. Over time, the section where the handlebar connects to the foot platform—which should remain firmly fixed—became loose and started turning. As a result, the steering now shifts side to side, making it impossible to use the scooter effectively.
To solve the issue, I contacted Voit’s official website through their WhatsApp support line and requested a spare part. Unfortunately, I received no response. I also searched online but could not find the required replacement part anywhere.
I am requesting that the necessary spare part be supplied so that the scooter can be repaired and used properly again.
On May 6, I ordered a scooter through the eBebek app. The same day, I called to request a return, but they told me I could only initiate a return once...
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I purchased an automatic baby swing from Ebebek, but over time, its plastic support parts broke due to their poor durability. I sent it in for warranty service, only to be told that the damage is not covered under warranty. Instead, they are asking me to pay ₺1,000 per replacement part, totaling ₺2...
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