An eBay seller sent me an empty package, and there was nothing inside. I cannot message the seller because my account has been suspended. I tried to start a request by selecting the missing parts option, but I keep getting an error message saying, "Something went wrong. It is not you, it is us. Go back and try again." This is making me extremely anxious, and I do not know what to do. This seller is a fraud. When I checked his account, I saw multiple negative reviews about him. He has deceived not only me but also other buyers a month and six months ago by sending them empty packages. After seeing these complaints, I immediately canceled my order and messaged the seller, telling him that the same product he sold me, with the same pictures, had been listed six months ago and that an empty package was sent to that buyer as well. However, the seller ignored my cancellation request and quickly shipped an empty package to me instead. I have videos and photos as proof. Right now, I am in a state of distress and fear. I have been waiting for hours for eBay to call me through the chat, but no one has contacted me. Is this the level of trust and value that eBay provides to its buyers? I paid my money, received an empty package, and now I cannot even take action. I am truly at my breaking point with frustration.
I purchased a watch from eBay, but the product never arrived. I waited patiently, tracked the package, and when I realized it wasn’t going to reach me, I submitted a refund request through eBay. Unfortunately, I haven’t received any response from the platform. No email, no update, no customer servic...
I’m from Azerbaijan and frequently shop on eBay using shipping companies that forward orders from the U.S. to my country. Recently, I purchased a Samsung S23 Ultra on eBay for $682 (₺22,000+). Everything seemed normal—until the shipping company called me and said the package addressed to me arrived ...
I canceled an order on eBay over a month ago, but I still haven’t received my refund. Despite sending multiple emails to follow up, I’ve only received generic, unhelpful responses that keep delaying the process. It’s frustrating to deal with this lack of resolution for such a long time. As a last r...
I'm contacting you to express my frustration regarding a recent purchase I made on eBay. Regrettably, it appears that I am unable to contact the seller whatsoever. I've been trying to reach out to them, but unfortunately, I haven't had any luck. It's really frustrating and I'm not sure what steps to...
Even though it was marked as delivered, my package still hasn't made it to me. It appears that it was given to the wrong person by mistake. I would appreciate a refund as this is a pressing matter; my package is currently in the possession of someone who has no connection to me. I placed my order on...
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