I am very dissatisfied with my Dyson upright vacuum cleaner. The vacuum cracked less than two years after purchase, and its performance has diminished. After sending it in for warranty repair, they accused me of dropping the vacuum, which I did not. I paid a lot for this thing, and now they want 4,500 ₺ to repair it. Despite my repeated denial, the warranty staff claims the crack was caused by a fall. They said the vacuum would be returned without repairs if I didn't pay. I expected Dyson-quality durability and service. I regret my purchase after this experience.
I contacted Dyson for repair service because my vacuum cleaner broke down. Before the product even reached their service center, I was charged ₺5,600. The service team later came to collect the vacuum cleaner, but since then, it has never been returned, and the entire process has turned into a night...
My Dyson V8 upright vacuum cleaner shut down spontaneously about two weeks ago and wouldn't turn back on. The appliance's warranty has expired. To resolve the issue, I first tried a different outlet and checked the filter, but to no avail. Dyson customer service was contacted, and a video conference...
I bought the Dyson V12 vertical vacuum in November 2022, and by December 2023, it started malfunctioning. The vacuum wouldn’t turn on without several attempts, so I sent it for repair. The issue was covered under warranty. However, just one year later, in December 2024, the same issue happened again...
I contacted customer service regarding the filter clogging issue with my Dyson upright vacuum cleaner. The representative explained how to clean the filter and promised to send a replacement. However, the filter they sent was also defective. When I reported this, they offered a one-time cleaning pac...
As a frustrated Dyson V12 owner, I’ve experienced recurring issues with my handheld vacuum purchased on October 9, 2022. In just two years, it’s broken three times: First, the tube cracked (a problem reported by many others), then the filter malfunctioned (another common issue), and now, just two da...
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